• Skip to secondary menu
  • Skip to main content
  • Skip to primary sidebar
  • Skip to secondary sidebar

Executive Coaching

  • Home
  • Capabilities
  • Associates
    • Ira Chaleff
    • Emily Barnes
    • David Grau
    • Mandeep Singh
    • Marsha Hughes-Rease
    • Beverly Jones
    • Rosa María Barreiro
    • Kari Uman
  • Articles
  • Facilitation
  • Workshops
  • Case Histories
  • Blog
  • Coaching Enquiry

leadership

Articles For and About Women at Work

January 23, 2012 By Kari

Lessons I’ve Learned

Loudoun County Chamber of Commerce Newsletter

Use honey, not Vinegar: A Sense of Humor Can Serve You Well

You know the old expression “You can catch more flies with honey than with vinegar?” Well, this applies to the kinds of situations women often encounter at work where men say things they find offensive, or alienating. Sometimes women just feel left out of a discussion because there is too much “how about them Redskins” banter.

As women, you have choices about how to respond, but being able to handle delicate situations with humor will serve you well. If you respond harshly and you remind your listeners of the wicked witch of the West, you will most likely be called the “b” word. Over time, others’ perception of you may limit your chances of moving up in an organization because senior managers promote people they find easy to work with and having a sense of humor makes every day more pleasant. Besides, people appreciate being chided with humor rather than scolded. Criticism creates defensiveness.

If you fall into the category of “humor-challenged” here are some steps you might want to consider taking to “lighten-up”.

  • Self-observation: Find out what your triggers are. Triggers are events or situations that provoke an intense emotional response. First, pay attention to your internal reactions. If you have these kinds of reactions when sexist jokes or inappropriate comments are made:
  • Your stomach gets as tight as a ball,
  • Your jaw begin to clench so your teeth begin to grind uncontrollably
  • Your face gets flushed so you look like a petulant teenager
  • You dig your nails into your hands until they have those little new moon marks on them…….

Then you know these kinds of comments are your triggers. I’m not suggesting that you ignore behavior that is illegal (violates Title VII of the Civil Rights Act) but for a while just observe your internal reactions.

Then observe your verbal reactions – what you are saying and how you are responding. Being conscious of your reactions helps you identify the behaviors or actions you might want to modify. If you notice that you sound like the girl in the “exorcist”, you’re on to something.

  • Observation of others: More importantly, though, observe the responses of others if you react angrily or in ways that might be perceived as “haughty.” While you have every right to voice your discomfort, your listeners might, in response, tune you out or get defensive. Their rolling eyeballs, slouched postures and grim faces will be good indicators that they’re unappreciative of your “feedback”. You might want to ask yourself whether you have accomplished your ultimate the goal: Is your goal to just stop the behavior at all costs or also give people information that helps them reflect upon and then change their behavior?
  • Find a role model: Locate a woman in a leadership position in your organization who reacts to situations humorously and gets a positive response from others. If there is no one in your organization, find someone or ask a colleague or friend to recommend a woman in a leadership position whose behavior your might observe. You might want to interview her to find out how she perceives behavior differently than you do, how she chooses to act, and what she has found to be successful.
  • Try reframing the situation: See how others use reframing to respond differently to situations that send you over the edge. Reframing involves changing the context so we see the situation in a new way. For example, you think some man is a total jerk but then you find out he is struggling with a personal problem and he uses his behavior to cover-up his own pain. While you still find his behavior objectionable, you might be more empathetic and willing to suspend judgment.
  • Lastly, find a partner who can help you lighten up. Whenever life just gets too serious, I call one of my girlfriends who I can count on to make me laugh. Then I can face the rest of the day a little lighter and brighter – and my stress level goes down.

Here’s a quick story. I once worked with a female Vice President who hated sports analogies. Every time she heard one, she made a caustic remark and that alienated all of her male colleagues. Her boss wanted to promote her but knew her biting responses was a “hot-button” issue with other staff. He hired me to coach her about her relationships with colleagues. I worked with her for several months and knew she had turned the corner when she used a baseball story in a meeting. While she wasn’t trying to become one of the guys, it sent the message that she was aware of their reactions and making an effort to bring a lighter tone to her interactions with them. You had better believe that the men at the table noticed it and began to see her in a more favorable light. Her promotion several weeks later was accepted and supported by her colleagues.

So the next time you are confronted with behavior that makes you uncomfortable, take a deep breath, remember “honey, not vinegar” and try to bring a little humor to the situation. You’ll be amazed at what happens when you do.

© Kari Uman 2004

Filed Under: Articles, Kari Uman, Women at Work Tagged With: articles, behavior, kari uman, leadership, organization, women, work

Revitalize Your Organization

January 23, 2012 By Ira Chaleff

by Ira Chaleff

If your organization is missing a high-spiritedness or is rife with discord and anxiety and you want to turn this around, read on. In working with organizations of many types and sizes I have observed seven common factors in an organization losing its vitality:

Loss of faith in leadership

Leaders get insulated from staff, even in moderate sized organizations. Staff cease to see what a leader is doing and believe the leader is ignorant about what the organization should be doing. The leader needs to spnd more time being visible to the staff. One of the most important ways of doing this is to delegate authority that has needlessly been retained. This empowers leadership at lower levels which is often full of pent up creative energy and it frees the leader to spend more time connecting with those who will make the organization succeed or fail. Delegating real authority to lower level managers and teams is much more important than the endless organization chart restructuring to which organizations often resort.

Lack of successes

Organizations exist to achieve specific results. Morale cannot be sustained in the absence of results. Winning teams need successes to feel like and behave like winners. Identify achievable results, make them happen and draw attention to them even if they are small. The losses that do occur are not as important as the attitude of the team towards those losses. A leader must convey optimism and hope in the face of losses. This is not to say that the leader denies the losses. It means that the leader is responsible for maintaining faith in the capacity of himself and the team to prevail.

Intramural warfare

Bitter fingerpointing and distrust between two interdependent departments is debilitating. Enormous amounts of productive energy are wasted by the friction in each interaction. The problem seems to be personality based and therefore unsolvable. It is, however, often soluble through energetic leadership. The solution requires zero tolerance of the dysfunctional status quo. It must be clear that the leader is emotionally prepared to let one or both parties go for the good of the organization. When this willingness is unmistakably genuine, the parties tend to rise above their entrenched positions and work to understand and meet each others= legitimate needs..

Loss of founding purpose

Organizations are usually founded with a crystal clear mission and vision. As the organization succeeds, the vision often fades into the background and the processes and activities associated with its success become what the organization most values and preserves. This works for a time but eventually is insufficient. The organization loses its internal guidance system and implicitly or explicitly makes the very largest decisions based on expediency rather than a coherent value system. Discontent begins to pervade the organization because, at the deepest level, human beings demand their lives have meaning, and meaning requires coherency. An organization at this juncture must create the forums in which fundamental conversations can occur about the organization=s identity and unique role.

End of business life-cycle

Organizations which have built their success around a service or product that once met a societal need which has now changed often go through protracted deaths. Leading and working in this environment is highly stressful. Expectations are based on historical achievements not future potential. Layers of systems are in place to keep the organization going so it hangs on in a sadly diminished capacity. There are only two alternatives for organizations in this stage – on orderly wind-down or a complete reinvention in which the business idea itself – the unique match of capabilities and needs which generates wealth – is fundamentally restated. The sooner this reality is accepted, the greater the options that remain open in either direction.

Lack of decency

Decency is about how people treat each other as they go about their lives and work. Whether an organization behaves decently is determined by the culture instilled by the founding team and the values and behaviors of the current team. Organizations which are successful can thrive despite a lack of decency because they have the resources to pay staff enough to put up with a demeaning environment. Organizations struggling to survive don=t have this luxury. Leaders seeking to revitalize a struggling organization must be very thoughtful about their staffs= feelings and perceptions and take great pains to communicate what they are doing and why. How they implement tough decisions is as important as making the decision. It sends a strong message as to whether people are valued or expendable. Staff will act accordingly.

Lack of re-investment in organization

Morale slowly drains in organizations which do not continue to invest in their own development. Old equipment, outdated software, junky furniture or office space, inadequate staffing and training all fly in the face of management=s exhortations for excellence. There are many reasons organizations are denied the investment they need. Regardless, revitalization requires finding creative solutions for renewing the organization=s infrastructure. While plant investment will do no good if organization purpose and design are deeply flawed, it must be factored into a revitalization effort. And while solutions are being sought, staff must be kept fully informed and invited to participate by contributing their ideas for renewal.

There is a bonus factor in all this. Anyone working to revitalize an organization is paying a steep personal price as the demands are often heroic. If they are to take good care of the organization over the long run, they must also take good care of themselves. They require opportunities for reflection and renewal, harbors in the storm to refresh and collect themselves. If you are one of these, organize your life so you have the time, space and support for this reflection. It will serve your organization well.

Filed Under: Ira Chaleff, Organization and Team Performance Tagged With: anxiety, company, discord, high-spiritedness, ira chaleff, leadership, organization, success

The Strategic Team Alignment Program

January 23, 2012 By David Leave a Comment

PURPOSE:

This workshop is designed to develop a high-performance leadership team which is the spearhead of an organization. The workshop provides the knowledge, structure, tools, and processes necessary for such a team to provide exceptional leadership and build the collaborative skills necessary to create and sustain a world-class operation.

OBJECTIVES:

This workshop is designed to:

  • Gain understanding of and ability to manage the high-performance team process
  • Increase their focus on results
  • Receive powerful, 360 degree feedback on their leadership effectiveness, style, and skill
  • Increase their mutual trust, support, and interdependence
  • Gain clarity on purpose, values, vision, goals, priorities, and expectations
  • Clarify and develop agreement on their roles and responsibilities
  • Increase skill in communication, collaboration, giving feedback, management of differences, and managing performance
  • Improve problem solving and decision making
  • Increase cross-functional performance and decrease the effect of “silos”
  • Increase their ability to provide customer satisfaction
  • Increase their individual ability to self-manage
  • Increase accountability
  • Increase their ability to model and promote teamwork throughout the organization

METHODOLOGY:

The workshop is conducted in three stages: Foundations, Skill Building, and Sustainability. A variety of learning techniques are employed, based on recent discoveries in brain-based, adult learning, to maximize the participants’ internalization and application of the program’s content. Among the techniques used are experiential activities; creative, multi-modal processes; feedback; and self-directed learning.

FACILITATOR:

David Lassiter is the director and founder of Leadership Advantage, a coaching and consulting firm dedicated to helping executives, teams, and organizations achieve their objectives. David has over 20 years’ experience as an executive coach and designer and developer of executive, team, and organizational development programs for profit, not-for-profit, and government organizations. He is a pioneer in the use of 360 degree assessment for leadership development and the innovator of the Strategic Team Alignment process for maximizing team members’ growth, development, and performance.

LENGTH:

The workshop is comprised of three (3) workshops, of 2-3 days each, taken 30-45 days apart. Learning is embedded through applied work assignments between workshop sessions, 360 degree feedback face-to-face and through written reports.

Filed Under: David Lassiter, Workshops Tagged With: alignment, david lassiter, leadership, program, skills, strategic, support, team

The Five Pillars of Leadership Program

January 23, 2012 By David

PURPOSE:

The key to a quality organization is quality people. To improve the quality and performance of an organization you must attend to the people who create it. It makes little sense to tinker with refining the structure, systems and processes of an organization unless you first work to improve the quality and performance of those who lead it. The Five Pillars of Leadership program is designed to lift executive and upper-middle managers to new heights of performance and results. The Five Pillars program explores and examines fundamental as well as breakthrough concepts in leadership practices. Focusing on the personal as well as the skill sides of leadership, it offers executives an unparalleled opportunity to deepen their understanding of the interdependence among leadership, personal performance, and organizational results. The program enables participants to intentionally manage, to a higher, more productive level, their own performance and effectiveness within their organization.

OBJECTIVES:

To develop leaders who:

  • Understand how unconscious, self-limiting patterns of thinking and behavior limit their ability to be powerful contributors and assets to their organizations
  • Are better able to say what needs saying, take risks, and make tough choices
  • Can effectively navigate through times of continuous or extreme change and uncertainty and maintain their focus
  • Can see new possibilities in old problems and issues
  • Can foster high performance teams
  • Guide by a deeper sense of values and principles
  • Are leaders people want to follow

METHODOLOGY:

The basic approach to learning in this workshop is exploration and discovery, individually and in small groups. The workshop uses a variety of learning technologies, including short presentations, experiential activities to examine concepts, group discussion, personal reflection, video, and a manual. State-of-the-art leadership assessment technology is used to provide participants with feedback on their leadership styles and/or skills. During the final session, participants will bring together their insights and learning and formulate a specific Application Plan to put into action in their workplace(s).

FACILITATOR:

David Lassiter is the director and founder of Leadership Advantage, a coaching and consulting firm dedicated to helping executives, teams, and organizations achieve their objectives. David has over 20 years’ experience as an executive coach and designer and developer of executive, team, and organizational development programs for profit, not-for-profit, and government organizations. He is a pioneer in the use of 360 degree assessment for leadership development and the innovator of the Strategic Team Alignment process for maximizing team members’ growth, development, and performance.

LENGTH:

There are five, all-day sessions to this program, including one in which you will receive 360 degree feedback on your leadership effectiveness. 5 – 14 participants per workshop.

Filed Under: David Lassiter, Workshops Tagged With: 5, david lassiter, executives, leadership, managers, performance, pillars, program

2009 Leadership Development and Coaching Program

January 23, 2012 By Ira Chaleff

Module #1:

  • Fundamental principles of leadership
  • Mindfulness & active listening
  • Introduction to coaching for managers

Module #2:

  • Coaching “The Art of Possibility”
  • Asking open questions
  • Mapping the possibilities

Module #3:

  • Expressing the vision
  • Coaching public leaders with the “Strategic Triangle”
  • Growth through observation: gathering the data

Module #4:

  • The power of positive reinforcement and motivating with “drops in the bucket”
  • The impact of stress on performance
  • Building habits to manage stress & encourage productivity

Module #5:

  • Coaching to achieve goals
  • Observing & gathering data
  • More tools to enhance productivity

Module #6:

  • Coaching to manage performance
  • Offering feedback
  • Continuing to grow as a coach & leader

Detailed handouts for each class are prepared by Beverly Jones.
Each participant will have an opportunity for one-on-one executive coaching and 360 feedback.
Additional required texts are:

“The Art of Possibility” by Rosamund Stone Zander & Benjamin Zander
“How Full is Your Bucket” by Tom Rath & Donald O. Clifton, Ph.D.
“Performance Management,” Harvard Business Essentials

Filed Under: Workshops Tagged With: 2009, Development. Coaching, leadership, program

  • Go to page 1
  • Go to page 2
  • Go to Next Page »

Primary Sidebar

Are You Considering a Coach:

How To Choose a Coach
The Coaching Process

Ways to Use Executive Coaching:

Leadership Development
Merging Exec Teams
Organizational Change
Strategic Leadership
Etiquette Coaching
Career Transition
Gender Management
Interpersonal Conflict
Job Promotion

Street Address:

Executive Coaching Consulting Assocc.
216 7th Street, SE
Washington, DC 20003
USA

Phone #

1-202-544-0097

Secondary Sidebar

Meet Our Associates

Ira Chaleff
Emily Barnes
David Grau
Kari Uman
Rosa María
Barreiro
Mandeep Singh
Marsha
Hughes-Rease
Beverly Jones

Copyright © 2021 · Executive Coaching & Consulting Associates · All Rights Reserved

Marsha Hughes-Rease - Senior Associate

After fifteen years of coaching and consulting experience and over twenty five years of leadership experience at different organizational levels, Marsha Hughes-Rease partners with senior leaders and managers to address what she calls “swamp issues”, those really messy and complex challenges that can greatly diminish productivity, stakeholder satisfaction, financial performance and personal effectiveness in any organization.

Read more

Ira Chaleff - President

Ira Chaleff is the founder and president of Executive Coaching & Consulting Associates. He has been named one of the top 100 leadership thinkers by Executive Excellence Magazine. He practices the high-stakes art of helping talented people prepare for and succeed in senior level roles. Whether working in the public sector with Senior Executive Service leaders or in the private sector with CEOs and leadership teams, he brings clarity to core success issues, and provides savvy and supportive guidance in tackling them.

Read more

Beverly Jones - Senior Associate

Beverly Jones helps executives bring new productivity to their organizations, and works with professionals to restructure and re-energize their work lives. Throughout her varied career, Bev has engaged in leadership and change management activities, and today she coaches accomplished professionals and executives who want to become more effective. Bev’s current and recent coaching clients include attorneys, other professionals and small business owners, and also executives with university systems, with a national laboratory, and with a major brokerage firm.

Read more

Mandeep Singh - Senior Associate

Mandeep partners with leaders who want to bring their own vision and passions into service for the world. This necessarily means deep inner work – increasing self-awareness and personal mastery, taking ownership and accountability, and expanding the ability to influence people and networks from within the system. While this may sound like hard work, in practice it tends to be completely natural, energizing, satisfying and fun. “Serious” and “impactful” are not correlated. Mandeep’s natural style is gentle, and his clients and he tend to forge long term, easy, trusted partnerships.

Read more

Rosa Maria Barreiro - Strategic Management & Human Resources Consultant

Rosa María Barreiro is an innovative leader, business strategist and change agent with an extensive background and success in global operating environments throughout the USA and Europe, Latin America and the Caribbean. Rosa María has repeatedly been recruited to design and execute change management, employee engagement, leadership development and performance improvement initiatives for a wide variety of organizations and companies.

Read more

Kari Uman - Senior Associate

Kari Uman, Senior Associate of Executive Coaching & Consulting Associates in Fairfax, VA, has more than twenty-five years’ experience as a coach, consultant, and trainer. Her particular experience and interest in gender issues, and their impact on relationships and performance, enables her to help individuals change behaviors that are undermining their best efforts.

Read more

David Grau - Senior Associate

David Grau is an executive and leadership coach in Bethesda, MD, with an in-depth consulting background in organization development and change management. He has over 17 years of coaching and consulting experience in the corporate, government, and non-profit sectors. He has particular abilities in assisting executives in identifying and making maximum and appropriate use of their strengths and identifying their opportunities for increased effectiveness as a leader.

Read more

Emily Barnes - Senior Associate

To organizations and individuals adjusting to recent, current or anticipated change, Emily Barnes brings the strategic focus and competencies gained during fifteen years of diverse experience with various leadership, relationship, performance and communication challenges. A consultant and strategy coach, Ms. Barnes helps clients create and implement new success strategies.

Read more

We use cookies on this site to enhance your user experience.
By clicking any link on this page you are authorizing the use of cookies.