Organization and Team Performance

Assessment:

• Confidential interviews of individual members of management team
• Confidential interviews with board directors, customers or members, subordinates and others with an interest in the outcome of the process
• Work climate survey instrument development and benchmarking
• Observation and analysis of key communications and operational processes
• Evaluation of management team cohesiveness and conflict management style
• Evaluation of management team problem solving and decision making style
• Evaluation of environmental scanning, information distribution and interpretation processes
• Identification of distinctive competencies and competitive advantages
• Evaluation of robustness of strategic thinking and communication
• Written and oral reports on strengths and weaknesses of organization and identification of mission-critical issues

Interventions

• Design and implementation of processes to address critical issues
• Management team briefings
• Team skills building workshops
• Organization-wide communication processes
• Staff morale programs
• Senior team-building retreats:

• Ongoing team observation, implementation support and coaching