Our organization development services are tailored to fit the client’s needs. The services can include a combination of any of the following:
Assessment:
- Confidential interviews of individual members of management team
- Confidential interviews with board directors, customers or members, subordinates and others with an interest in the outcome of the process
- Work climate survey instrument development and benchmarking
- Observation and analysis of key communications and operational processes
- Evaluation of management team cohesiveness and conflict management style
- Evaluation of management team problem solving and decision making style
- Evaluation of environmental scanning, information distribution and interpretation processes
- Identification of distinctive competencies and competitive advantages
- Evaluation of robustness of strategic thinking and communication
- Written and oral reports on strengths and weaknesses of organization and identification of mission-critical issues
Interventions
- Design and implementation of processes to address critical issues
- Management team briefings
- Team skills building workshops
- Organization-wide communication processes
- Staff morale programs
- Senior team-building retreats:
- Visioning ideal futures
- Values clarification
- Trust development and repair
- Work group climate improvement
- Strategic conversations facilitation
- Creativity enhancement
- Action planning
- Ongoing team observation, implementation support and coaching
